Fishtank

Community Management

What do customers have to say about you, in real-time? How can social media enhance your reputation? We convert your marketing strategy into online communication.

Undoubtedly your company will have a Facebook page, a Twitter account, an online forum and many other social media channels. Well done, you kept up with the times.
But who maintains those communication channels? Do you have people there who specialize in managing social media?

We provide online community managers who (pro-)actively engage with your target audience. The community manager is particularly concerned about the online reputation of your brand, company or product. Not only is he the eyes and ears of your company, he’ll create a buzz.

His task:

  • interaction with customers through communities, forums and social media
  • creating and distributing content through social media
  • online feedback and support
  • setting up and moderating discussions
  • SEO & keyword research